Schmittel IT Systems

Cisco phones and MS Teams Phone

Find out how your existing Cisco desk phones can continue to be used with Microsoft Teams Phone. Protect the environment and save valuable resources.

Companies introducing Microsoft Teams Phone face the challenge that users need/want to use their office phones. Companies therefore have to dispose of hundreds or thousands of working phones. This is neither economical nor resource-efficient. However, there are ways to integrate existing phones into teams. This is not always possible, but works with many phones, e.g. from Cisco or Yealink. You can find all compatible Teams SIP gateway devices here

It is particularly important to us to protect the environment and save resources, which is why we have decided to pass on our expertise as a guide for IT administrators and other IT companies. More information on the topic at Microsoft

Step 1 - Make adjustments in the Teams Admin Centre

In order for Microsoft Teams to support devices other than Teams certified devices, "SIP devices can be used for calls" must be activated under VOIP -> Call policy -> Global (depending on the organisation) -> "SIP devices can be used for calls".

Step 2 - Customisation on the Cisco phone

Once the settings have been made in Microsoft, you can turn your attention to the phone. There are two ways to make the necessary settings.

Prerequisite

  • The phone has been reset to the factory settings

Language settings:

  • English (default) -> en
  • Spanish -> es
  • Japanese -> yes
  • German -> de
  • French -> fr
  • Portuguese -> pt

Option 1 - Suitable for a large number of devices that should automatically receive the necessary settings.

On the DHCP server, the DHCP option 150, 43 or 66 is configured to the following value for the subnet emea.ipp.sdg.teams.microsoft.com/lang_de/$PSN.xml

If option 150 is already configured and is still required due to an existing call manager environment, option 66 can be used as an alternative.

Option 2 - Suitable for small environments

Switch to the administration interface of the telephone (http://192.xxx.xxx.x/admin/advanced) and enter the following under Voice -> Provisionig -> Profile Rule: http: //emea.ipp.sdg.teams.microsoft.com/lang_de/$PSN.xml .

In both cases, the telephone is restarted. With the DHCP option, however, it may take some time for the phones to receive the settings.

Step 3 - Task of the end user

After the administrator has made all the settings, comes the complicated part - the end users have to log on to the devices with their own access data. :D

Step 1 - Click on Login

Step 2 - A master key is displayed on the phone, which must be entered at https://aka.ms/siplogin. If the user is not logged in, the login window appears.

Step 3 - Enter the key and click on Pair. The phone is now connected to the M365 user.

Step 4 - The browser window can now be closed.

The phone restarts automatically. Wait!

Done! The phone is now ready for use.

Would you also like to make calls to landlines and mobiles via Teams? We will be happy to support you with implementation, licensing and technical support. Simply contact us about Teams telephony.

 

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Teams calls to landlines and mobiles